Admin Users have the ability to enable a cookie banner to comply with cookie and privacy laws according to your region or business requirements.
To enable the Cookie Banner
- Navigate to Settings > Setup > Primary > Cookie Banner section.
- Toggle Enable Cookie Banner? to Yes.
Note
If you're having trouble enabling the cookie banner, make sure the toggle Disable Non-Essential Cookies Automatically Dropping? is disabled and that status is saved. Then try enabling the cookie banner again.
Once the setting is enabled, the banner is visible to both logged in and logged out users, including administrators and Panorama Client users.
The verbiage is translatable and does change with language settings. The following strings for the banner can be translated (navigate to Translations in the left navigation sidebar):
cookies.statementcookies.ctacookies.headercookies.more-infocookies.decline
Note
We provide a default cookies statement that will display to learners once you enable the cookie banner unless you've used translations to update this language. Thought Industries’ customers should understand that strictly necessary or essential cookies will vary depending upon a customer’s use (or non-use) of certain features and functions on the Thought Industries platform. Many optional and premium platform features, and ecommerce-related functions, require the placement of additional cookies, which only become necessary or essential when a customer utilizes such features or functions on the platform. These cookies are otherwise non-essential, and are not included in Thought Industries’ description of essential or necessary cookies.
Default Cookie Policy Language: We use necessary cookies to make our site work. By clicking “accept” you agree that we may also set optional analytics and third-party behavioral advertising cookies to help us improve our site and to provide information to third parties. For more information on how these cookies work, please see our privacy policy.
Tip
A 3rd party cookie policy manager may be installed on your instance by using JavaScript in Tracking Scripts (Settings > Connections > Tracking Scripts).
Options for Configuring your Cookie Policy
Disable Non-Essential Cookies Automatically Dropping?
Enabling this will disable dropping Thought Industries non-essential cookies (including 3rd party and analytical cookies) before a user accepts. In other words, we will not track the user with non-essential cookies until they have clicked Accept when the cookie banner pops up. It gives the user the option to Decline the cookie banner without Accepting. We will display the cookie banner each time the user visits until they have accepted cookies.
Admin View:
Learner View:
Path: Settings > Setup > Primary > Cookie Banner section
Note
If a learner declines the cookie banner without accepting cookies, the platform will not be able to track visits and views for this learner.
Warning
Affiliate tracking must be turned off before enabling this setting.
Policy Options: External Policy URL
Choosing External Policy URL from the Policy Options dropdown will allow you to include a link in your Cookie Banner to your full policy. Learners can click More Info in the banner and the External URL will open in a new tab.
Admin View:
Learner View:
Path: Settings > Setup > Primary > Cookie Banner section
Policy Options: Provide Text for Pop Up
Choosing Provide Text for Pop Up from the Policy Options dropdown will allow you to include your policy via adding text in the Thought Industries interface. Learners can click More Info in the banner and the pop-up window will open.
Admin View:
Learner View:
Path: Settings > Setup > Primary > Cookie Banner section
Thought Industries' Cookie Policy
Use this information to create your own cookie notice/policy. Below is information from Thought Industries on the cookies set by the platform for Learners and their purpose.
Category: Strictly Necessary First Party Cookies
|
Provider |
Name |
Purpose |
Duration |
|
Thought Industries |
authToken authToken.sig authTokenExpires authTokenExpires.sig |
Strictly Necessary. This is used to ensure a learner or administrator remains logged in. The authToken cookie is a JWT that stores a random identifier. The authTokenExpires cookie stores a timestamp that is used to determine if the authToken has expired. |
When learner session ends, or learner clears their cookies |
|
Thought Industries |
csrf-token & |
Strictly Necessary. These cookies are essential to our site for: Authentication. The csrf-token & koa.sess cookies store a random identifier. They are used to protect against Cross Site Request Forgery attacks during the authentication process. The corresponding ".sig" cookies are a signature which confirms the cookie has not been altered. |
Session: When learner session ends, or learner clears their cookies |
Category: Customer Option Dependent Cookies
|
Provider / Domain |
Name |
Purpose |
Duration |
|
Stripe |
_stripe_mid |
Optional but strictly necessary if the customer has Stripe ecommerce integration enabled. |
1 year |
|
Thought Industries |
preview |
Optional but strictly necessary cookie when feature enabled. If enabled, schools can set a password to allow certain access to a school. If enabled access to the school can be restricted requiring a password. This password is not associated with learner registration and does not permit access to learner information. Typically used as part of pre-production testing. The corresponding ".sig" cookies are a signature which confirms the cookie has not been altered. |
When learner session ends, or learner clears their cookies |
|
Thought Industries |
cookiePopup |
Optional but strictly necessary cookie when feature enabled. If cookie banner is enabled, this remembers if acceptance has occurred. |
Every 365 days |
|
Thought Industries |
cartv2 |
Optional but strictly necessary cookie when shopping cart feature enabled. If items are added to the shopping cart as part of an ecommerce checkout transaction, the cookie stores the shopping cart information. |
When learner clears their cookies |
|
Thought Industries |
referral |
Optional and enabled by School administrator and used for: Analytics If feature enabled, this cookie is used for Affiliate Tracking. This cookie is available only as a premium feature, and is used to track the site the learner came from. |
When learner session ends, or learner clears their cookies |
|
Thought Industries |
recommendationResponse |
Optional but strictly necessary cookie when Recommendation Assessment feature enabled. If Recommendation Assessment is enabled on the school, and if the learner takes the recommendation assessment, the cookie is a list of tags based on the results of that recommendation assessment. This is used to allow a logged-out learner to take the recommendation assessment and then have their results persisted to their learner account, should they register after the assessment has been taken. |
When learner session ends or when learner clears their cookies |
|
Thought Industries |
lang |
Optional but strictly necessary cookie when language features enabled. Allow learners to select a language for the content to be presented. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. |
When the learner clears their cookies |
|
Thought Industries |
visitId |
Type: Analytical. [Would cause issues for reporting if not accepted] This cookie allows the site to track “visits”, which are 15 minute increments of activity to track usage of the school for management reporting. If the learner leaves the site, and returns after 15 minutes, a new visitId is assigned. |
Every 15 minutes or when learner clears their cookies |