Release Updates April 2024

We've released an update to reinstate the population of the Last Active field. This update will reinstate everywhere the data point gets updated, based on the below methodology.

Curious about why this data point is so tricky? With dozens of different inputs, complex calculations like this one require a powerful database and optimized data infrastructure.

• Ensure header navigation elements have accessible names so that screen reader users can successfully navigate the page.

• If the Completion Criteria for the Video page are set up and then this Video page is deleted from the Course Outline, the Completion Criteria are not deleted.

Multiple learning path enhancements are now live! Take advantage of these enhancements to improve the way you work and the way learners take content. You can now:

1. Set up flexible learning paths where learners can take milestones in any order
2. Copy existing milestones across learning paths
3. Use Snippets and the Asset Library in milestone descriptions
4. Let learners expand and collapse milestones to keep them focused on their learning journey

Read on to learn more!

• Added unique purchase identifier transactionId to response for the following REST APIs: Course Purchases, Product Purchases, Subscription Purchases, Collection Purchases, A la carte Collection Purchases.

• When creating new manager notifications, the page content is now centered instead of left-justified.

• The replaceCourseIds, replaceCourseTagIds, and replaceLearningPathIds properties will apply to the Main license as well as the client. If these properties are set to false, then any new content included in the API request will be added but access will be unchanged for any existing content already provisioned to the client or the Main license. (Previously, Main license access was always replaced, even when the replace properties were set to false.)
• When accessing "My Account" from the admin dashboard's lower left corner and selecting the "Access" tab, the screen displays as blank.
• When attempting to delete an award, the confirmation dialogue "Are you sure?" is cut off.
• After a Main Site user archives a Course from a Panorama Courses list, or an Event from a Panorama Events list, the archived item is seen on the active courses / events list with its archived status displayed until the page is refreshed.
• When an instructor provides video feedback on an assessment, learners cannot access the video feedback.

Today we released an improved version of the Client Engagement Dashboard that has been slightly redesigned in response to customer input about data clarity and requests for a dashboard-level date filter.

As a main site manager role, go to Panorama > Click Panorama Name > Reporting > Reports >  Client Engagement Dashboard to see the new version.

Changes include:

• Improved dashboard filtering for license, date, and user active status.
• Slight adjustments to the following tiles:
  • Total Content Views tile has replaced the former Total Page & Content Views tile.
  • You’ll now see a new tile to show the number of New Learners Added within a given time frame.
  • We’ve also removed a few tiles that present fundamentally dissimilar data from the rest of this dashboard because they can’t be logically filtered for a specific date range, but the data is available elsewhere in reporting (e.g., learner content status is available in the Reporting Hub explore 'How many learners have started content and not completed it?')
• Last Active Date has been removed from all tiles but our data teams are continuing a separate effort to reinstate that data point and will add it back in to this report.

A few other key notes about the data in this dashboard:

• In all tiles on the new dashboard, data reflects only enrolled learners. This is a slight change from the legacy dashboard, where some tiles also included unenrolled users who had in some way previewed the course but aren’t actually enrolled. For the new version, we’ve excluded those from these statistics based on user feedback and so depending on the configuration of your instance, you +_may_+ notice an effect on view statistics.
• In the Learner Usage Overview and Learner Usage Details tiles (where learners are the organizing factor), we only include learners who have actively engaged in content. You won’t see learners who have no content engagement.
• If you use the Delete User API to anonymize (or effectively delete) users from the platform, you’ll see that these users are still included in most tiles (all except for Learner Usage Overview and Learner Usage Details). Although PII has been cleared / nulled for these users, we _do_ retain the history of user engagement with content and customer feedback has indicated that it’d be helpful to view all historical engagement data. If you don’t want these users included in this dashboard, you can remove them by disabling their accounts and making use of the “Account Disabled?” filter.

Introducing the revamped in-product help sidebar - the ultimate ally on your learning journey!

Get ready to explore a plethora of resources designed to empower and guide you through every step of your experience.

1. Dive into contextual content meticulously crafted to address your needs, whether you're a novice or a seasoned pro.
2. Need to venture beyond the confines of our product? No problem! Seamlessly access external resources without ever leaving your workspace.
3. And when that burning question arises, fear not - our help sidebar is equipped with a direct line to answers. So, embark on your quest for knowledge and empowerment right here, right now.

Welcome to the new era of our help experience! Access in the navigation by clicking Help.

• Minor UX enhancements have been made to the Events Calendar to make the sort options more clear. By default, the calendar is sorted by Updated Date (latest - earliest).

As part of the feature release on April 24th we will be making a minor enhancement to learning paths that may impact your custom CSS. The learning path milestone description field will be updated from a plain text field to a WYSIWYG field, to give users additional formatting options. Any pre-existing content in this field will be maintained once this field is updated to a WYSIWYG.

• To access this milestone description WYSIWYG field in the Authoring interface:
  • Currently, users click the edit button besides the Milestone Completion Criteria. In the future, users will access this description using the edit button besides the Milestone Title.
• To target this milestone description with CSS on the Learning Path Milestone widget:
  • List View: learning-path-milestone-item__subtitle class will be changed to learning-path-milestone__description
  • Timeline View: learning-path-timeline-milestone__subtitle class will be changed to learning-path-timeline-milestone__description

After this release, users should double check any custom CSS targeting the classes above and make updates as needed.

Our April 16th release will include a ticket related to external provisioning flows that make use of the Update Client Access REST API. We do not anticipate that this change will significantly impact any use cases but please see below for details on this planned change and contact your CSM if you have any questions or concerns.

The replaceCourseIds, replaceCourseTagIds, and replaceLearningPathIds properties will apply to the Main license as well as the client. If these properties are set to false, then any new content included in the API request will be added but access will be unchanged for any existing content already provisioned to the client or the Main license. (Previously, Main license access was always replaced, even when the replace properties were set to false.)

• Calendar Preset Views Can Stop Working if Events With Error Conditions Exist (Such as End Date Before Begin Date)
  Note

  In some rare cases, sessions with invalid meeting dates may be uploaded via bulk import (i.e. meeting end date is before the meeting start date). When this happens, these sessions will not display on the calendar.

• When "Assessment is Manually graded?" toggle is enabled, learner still sees the gray CAM Item boxes when submitting the answers

• Events Manager Fast Follow: Panorama ILT Location Filter is now available! Any manager role with access to the panorama and events will have the option to filter by location for ILT Events both provisioned to the panroama or created by panorama authors.
• Events Manager Fast Follow: Display ILT location name and address in calendar view. The ILT location name and address is consistently displayed when you add a new meeting, edit a meeting, or use the meeting rollover tooltip to view these details from the calendar view.

• Bulk import to update coursegroups does not update images
• Issues with CAM Items inserted in the Quiz Body and Rejoinders displaying CAM item title instead of contents.