Academy Resources Overview

Role-Based Learning Paths

This series of courses prepares you for almost anything you'd need to do in your role. It also provides a certificate upon completion of the learning path.

We offer three role-based paths:

• Comprehensive Learning Path: Administrator (5-6 hours)
• Getting Started as a Course Author (2 hours)
• Getting Started as a Site Designer (4.5 hours)

A Guide to Getting Started (30 minutes)

Review what you'll need to build your learning site in this resource collection.

Quick Wins (10 minutes)

These short courses introduce you to features, explain how they work, and review the tools available for each feature. If you are curious about how you can make these features work for you, get going on these courses now!

Office Hours- Live (90 minutes)

Office Hours is an open forum built with you in mind to answer your questions, offer platform tips, insight on customer training trends, new feature training and more. We open the floor for discussion with other Thought Industries client. Meet us each week at 11AM ET/4PM GMT.

Office Hours- Rewatch (1 hour)

To watch full recordings of past Office Hours, browse curated learning paths of Office Hours Series or by category.

Fundamental Platform Training- Live (75 minutes)

Learn and interact in fundamental training! Uncover the basics of eight different areas of the platform in our live sessions. Topics Include:

Customer Education Certificate Program (4 hours)

This first phase of the Customer Education Certificate Program will help you develop a strategy for creating a customer education initiative.

Cognition (60 minutes)

Discover the highlights from previous years of Cognition, our virtual customer education event.