Release Updates January 2026

Sarah Phoenix, our new Chief Product Officer, shares why this release matters and how it reflects our product vision moving forward.

This release continues our focus on strengthening the platform foundations our customers rely on as your learning programs scale, particularly in data transparency and governance, ecommerce flexibility, and platform extensibility. Several of these updates represent early steps in larger initiatives we’ll continue to build on in the coming quarters.

Bulk Update Prices API

As ecommerce programs scale, especially across regions, currencies, and pricing models, updating prices manually can become time-consuming and error-prone. The Bulk Update Prices API extends our ecommerce and content APIs to make large-scale price management faster, more consistent, and easier to automate.

This endpoint is particularly useful for scenarios like rolling out global price changes, managing currency-specific pricing, or syncing prices from external systems across large catalogs. It builds on our recent investments in ecommerce flexibility and API-driven operations, giving teams greater control over pricing as their programs and markets grow.

For full details and examples, see the API documentation.

Return 404 on Archived Sessions

Archived session URLs will now return a 404 status code instead of a success response when the session is no longer available. This enables customers to reliably detect archived sessions and automate learner redirection to the appropriate active content.

Adjust aspect ratio for Synthesia videos

Improved Synthesia video aspect ratio handling for more consistent playback in production.

• TI native course page displays unexpectedly when accessing SCORM content inside a learning path

Sarah Phoenix, our new Chief Product Officer, shares why this release matters and how it reflects our product vision moving forward.

This release continues our focus on strengthening the platform foundations our customers rely on as your learning programs scale, particularly in data transparency and governance, ecommerce flexibility, and platform extensibility. Several of these updates represent early steps in larger initiatives we’ll continue to build on in the coming quarters.

Modern learners increasingly expect engaging, video-first learning experiences, often delivered in their preferred language and kept current as products and processes evolve. At the same time, traditional video production can be expensive, time-consuming, and difficult to scale, making it challenging for teams to meet those expectations consistently.

Our new integration with Synthesia helps close that gap by enabling organizations to embed high-quality, AI-generated videos directly into Thought Industries courses. Customers with a Synthesia account create and manage videos in Synthesia, then add them to TI as video pages or standalone video assets by simply specifying the Synthesia video ID, similar to how Wistia videos can be added today. Videos are embedded using the full Synthesia video player, allowing learners to benefit from capabilities like automated translation and seamless updates without re-exporting or re-uploading content.

Why this Matters

For learners, this means more engaging, accessible, and consistently up-to-date video content. For admins and content creators, it enables faster production, easier localization, and simpler ongoing maintenance, making it possible to scale modern, video-driven learning experiences without the overhead of traditional video workflows.

Scheduled Reports Manager: Expanded Visibility and Control

Scheduled reports play a critical role in how you communicate the value of your learning programs, whether that’s keeping internal stakeholders aligned, sharing outcomes with customers and partners, or monitoring program health over time. As reporting becomes more central to decision-making, it’s essential that teams can easily understand, manage, and govern how that data is shared.

Building on the initial release of the Scheduled Reports Manager, this next phase adds filtering and sorting to help admins quickly find and review scheduled reports, along with duplicate and delete actions to make ongoing management more efficient. These enhancements give teams greater confidence and control as reporting needs evolve across different audiences and use cases.

This release is part of a broader investment in foundational data transparency, usability, and accuracy across the platform. We’ll continue to build on this foundation with additional capabilities to further streamline reporting workflows and improve how data supports customer communication and decision-making.

You can access the Scheduled Reports Manager from your Admin Homepage under Reports > Schedules.

Global Ecommerce & Clearer Ecommerce Options

Selling learning online looks very different depending on your business model and becomes more complex as you expand into new regions. This release strengthens our ecommerce capabilities to support a wider range of use cases, from simple monetization to global, multicurrency commerce, while making it easier to choose and implement the right ecommerce approach for your needs.

We’ve rounded out our global ecommerce functionality and introduced clearer guidance across our ecommerce options, giving teams more confidence as they launch, scale, and evolve their ecommerce strategy.

• Global, Multicurrency Ecommerce: Your customers can now purchase training in their local currency and language, creating a more consistent and trustworthy buying experience across regions. With this release, we now support multicurrency and multilingual pricing and checkout, enabling organizations to operate ecommerce across multiple markets without fragmenting the buyer experience.
  Read more about Multicurrency here.
• Clearer Ecommerce Guidance: Choosing the right ecommerce setup shouldn’t be guesswork. We’ve added a new centralized ecommerce overview that provides a clear starting point for understanding our ecommerce options and how they align to different use cases. This guidance complements our existing support articles and will continue to expand over time, helping teams implement ecommerce more effectively and adapt as their needs grow.

Mandating Periodic Manager Password Resets

Maintaining strong access controls is critical for protecting sensitive data and meeting security and compliance requirements. This update gives organizations greater confidence that privileged admin accounts remain secure over time, regardless of how frequently individual users log in.

With this release, you can now require admin and manager users to reset their passwords on a fixed, calendar-based schedule, in addition to existing inactivity-based controls. This enables consistent password rotation policies that align with organizational standards and security best practices.

To support clarity and ease of use, we’ve added a new fixed-period password reset setting and updated existing labels to clearly distinguish between time-based and inactivity-based requirements, allowing teams to apply the right level of protection based on access and responsibility.

To configure these settings:

1. Navigate to Users > Managers.
2. Select a role from the list.
3. Click the gear menu to select Edit Role Requirements.
   • Both settings default to 5 years.

• When already enrolled in a non-primary session, clicking on Enroll Now on Detail Page also enrolls the learner in the primary session
• Problem Editing Reporting Permissions for Custom Admin Roles
• Learner is enrolled in in-progress events when they click on the Catalog
• Multiple Choice & Multiple Answer Questions Show Correct Answers on Failure Despite “Only Show Correct Answers After Passing” Setting
• Certificate Expiration reminder emails prompting learners to recertify issue for archived content
• joinUrl token not rendering in campaign emails triggered by "X days before content start date"
• Webinar's Completion tab not loading at all for admins
• Bulk Importing VILT Sessions is not working
• Learner notifications sorted by ID, Instead Sort by Created Date