Integrity Advocate

While the Integrity Advocate integration is built into the Thought Industries platform, certain configuration and usage details are governed by your direct agreement with Integrity Advocate.

The following elements of the Integrity Advocate setup are managed directly through your contract with Integrity Advocate and are outside of Thought Industries' control:

1. Integrity Advocate Account Management
   • Includes account creation, user management, and payment handled directly through Integrity Advocate.
2. Activation Level & Rules
   • Based on your contract, Integrity Advocate customers pay for certain Activation levels to be enforced in proctoring. Activation levels basically specify how intense / severe the proctoring conditions are for an activity. For an Activation level, there are different rules that can be configured.
3. Licenses
   • Customers pay for a certain number of licenses. A license is consumed each time a participant initiates the first proctoring session for an assessment. A new proctoring session is created when a participant launches the IA participant interface and their webcam captures the first image. Unless session data has been purged by IA, additional sessions of that same assessment will not consume another license.

Once your contract is in place, here’s how the integration functions within the Thought Industries platform:

1. Connect your Integrity Advocate app to your Thought Industries instance.
2. Enable proctoring on any Thought Industries test or quiz page.
   • This will trigger an additional completion criteria that proctoring must be passed for that page.
   • Additional IA settings can be configured for each page / activity.
3. Before the assessment: Learners are presented the IA Participant UI prior to starting the proctored page.
   • They have to submit required info (e.g. photo, ID) before they can access the assessment.
4. During the assessment: The learner must comply with the specified rules.
5. After the assessment: A proctor reviews the learner’s session and gives them an Overall Status (Valid or Invalid) for the activity.
   • If learner receives a Valid status, the course completion criteria is satisfied. Admins can override the proctor’s status for a learner if they want.
   • If there are multiple sessions or attempts for an assessment, then the status for each one rolls up to the overall Status. Learner must have a Valid proctoring status on every attempt.

To enable the integration, you’ll need to connect your Integrity Advocate account to the Thought Industries platform.

1. From your Admin homepage, select Settings > Connections.
2. Click Third Party.
3. Scroll down the page to the Integrity Advocate section.
4. In the Integrity Advocate container, enter the following:
   • App ID
   • App Key

Integrity Advocate can only be enabled and configured by Admins and main site roles.

1. Proctoring is available on content types where quiz / test pages are available.
   • Course
   • MicroCourse
   • ILT with pre-post
   • VILT with pre-post
2. In the Authoring Completion tab, a new Proctoring tab displays the IA Admin widget.
3. The Activities tab populates with all quizzes or tests within the course.
4. To enable Integrity Advocate for an assessment:
   • Click the checkbox beside the page title that you want proctored.
5. Other IA settings can be configured for an assessment.
   • Change the Activation level in the dropdown field (optional).
   • Modify the Rules by clicking the Select Rules button (optional).
6. IMPORTANT: You must click Save after making any changes in the IA Admin widget.
   
7. When Integrity Advocate has been enabled for an assessment page, a new completion criteria is automatically added to the course.
   • Criteria: Require the learner to pass proctoring check for [Page Title].
   • This criteria cannot be edited or deleted. It can only be added/removed by enabling or disabling proctoring on the assessment.
   • There could be multiple proctoring completion criteria in a single course if there are multiple proctored assessments.
     

Admins can monitor and manage proctoring results for each participant using the IA Admin Widget, where individual session details and override options are available for every proctored assessment.

1. In the IA Admin Widget, click the Participants tab.
   • Use the filters or search to find a particular assessment or participant.
   • Each row represents a participant’s proctoring session.
   • If the participant has multiple sessions for an assessment (e.g. they have multiple attempts for that quiz/test), each session will display individually as a row.
2. While each participant session is given a status, all of these will roll up to an Overall Status for the assessment.
   • Participants need to review a Valid status in every session, in order to receive a Valid Overall Status.
3. Click Override to manually override the session status (optional).
   • Changes here will update the learner’s completion criteria accordingly.
     

If you attempt to disconnect your IA account, you will see a warning message. The IA Admin widget will no longer load and the the Participant user interface will not be triggered, so learners will not be able to take the proctored quiz or test. If that same account is reconnected, then everything will load again and all previous proctoring settings will be maintained.

Follow these steps to disconnect your IA account:

1. From your Admin homepage, select Settings > Connections.
2. Click Third Party.
3. Scroll down the page to the Integrity Advocate section.
4. Click Disconnect Integrity Advocate Account.
5. On the confirmation pop up, click Yes, I'm sure I want to disconnect.
   

Here’s what learners can expect when taking a proctored assessment with Integrity Advocate enabled on your site.

1. Learner navigates through a course where proctoring has been enabled on a test or quiz page(s)
2. When the learner lands on the assessment start page, this will trigger the IA Participant UI to display. The Participant user interface takes over the screen so the learner cannot access the Start button until they complete the proctoring steps.
   
3. Click through the proctoring steps to submit the required info.
   • Reviewed privacy policy.
   • Grant access to camera + microphone.
   • Submit Photo.
   • Submit Photo ID.
   • View the Rules that must be followed.
4. Click Finish which will trigger the start of the proctoring session + display the assessment start page.
5. During a proctored assessment, the course navigation buttons are disabled so that learners cannot accidentally move away and end the proctoring session early.
6. After the assessment is completed and learner lands on the assessment Results page, this will end the proctoring session.
7. Every new assessment attempt will trigger a new proctoring session for that activity. With each new proctoring session, the learner will need to go through all the proctoring steps again.
8. A proctor will review the learner’s session(s) for that assessment. Learners will receive a “Valid” or “Invalid” Overall Status in the activity. A Valid status is needed to satisfy the proctoring completion criteria for that assessment.