Release Updates March 2024

Now live! Efficiently view and manage VILT and ILT content from the Events Manager today! Here is a quick video overview to get you up to speed. Also check out the Events Manager Overview article for more details.

Navigate to Events > All Events to see the new space.

Highlights:

📅 Calendar Bliss: Easily navigate through upcoming events by day, week, or month. No more endless scrolling! With our intuitive calendar view, you'll have all your sessions and meetings laid out.

🔍 Quick Glance Details: Need to know the nitty-gritty details of a session in a flash? Our Events Manager lets you view session and meeting details at a glance, so you can stay in the loop without breaking a sweat.

💡 Resource Availability: Whether you're eyeing an ILT location or a Webinar account, new filters help you find resource availability effortlessly, ensuring smooth planning for future events.

🚀 All-in-One Convenience: Launch webinars, access course materials, view admin resources, and even take attendance—all from a single, centralized hub. 

All events including webinars (VILT) and in-person events (ILT) are now in their own list, separate from other content types. This includes events with pre and post learning enabled. Webinar Provider connections are located under Events > Settings.

Frequently Asked Questions

Will my custom roles have access to the event list and calendar?

Yes, any main site and panorama role with access to the course list will also have access to the event list. The calendar view will be available for main site roles only. Main Site Admins will have access to all events, but other roles may only be able to see specific events which they have access to.

What is the impact of the events release for panorama?

In panorama, courses and events will be split out into two different areas of the navigation (like main site). In panorama, an events list displays but there will be no access to a calendar view.

Can we filter by Instructor on the events list and calendar?

Yes, in Q2 we will be adding an Instructor filter on the events list and calendar, in order to see the schedule for any instructor.

• New scaledScore field added to scorm_attempts table, which shows the overall scaled score of the SCORM attempt. Currently available via the SCORM attempts webhook, soon to be exposed in SCORM reports within the admin interface.

Ensure that screen reader users can get an accurate understanding of the image content for learning path and ILT hero images.

• Hero images are typically decorative (i.e., the image doesn’t contribute to the user’s understanding of the page) but in some cases may also be meaningful. We’re making adjustments to accomodate both of those potential use cases for a hero image:
• By default, hero images will have no alt text (and will therefore be ignored by screen readers), which is in line with accessibility standards for decorative images. Previously, default alt text was set to the course title (and was unchangeable).
• Admins now have the ability to add and edit alt text for hero images. Just navigate to the learning path Design settings tab where you upload the image and you’ll see an option to add alt text.

On April 10th, we’ll be releasing an improved version of the Client Engagement Dashboard. The dashboard has been slightly redesigned in response to customer input about data clarity and requests for a dashboard-level date filter.

Changes include:

• Improved dashboard filtering for license, date, and user active status.
• Slight adjustments to the following tiles:
  • Total Content Views tile has replaced the former Total Page & Content Views tile.
  • You’ll now see a new tile to show the number of New Learners Added within a given time frame.
  • We’ve also removed a few tiles that present fundamentally dissimilar data from the rest of this dashboard because they can’t be logically filtered for a specific date range, but the data is available elsewhere in reporting (e.g., learner content status is available in the Reporting Hub explore 'How many learners have started content and not completed it?')
• Last Active Date has been removed from all tiles but our data teams are continuing a separate effort to reinstate that data point and will add it back in to this report.

A few other key notes about the data in this dashboard:

• In all tiles on the new dashboard, data reflects only enrolled learners. This is a slight change from the legacy dashboard, where some tiles also included unenrolled users who had in some way previewed the course but aren’t actually enrolled. For the new version, we’ve excluded those from these statistics based on user feedback and so depending on the configuration of your instance, you +_may_+ notice an effect on view statistics.
• In the Learner Usage Overview and Learner Usage Details tiles (where learners are the organizing factor), we only include learners who have actively engaged in content. You won’t see learners who have no content engagement.
• If you use the Delete User API to anonymize (or effectively delete) users from the platform, you’ll see that these users are still included in most tiles (all except for Learner Usage Overview and Learner Usage Details). Although PII has been cleared / nulled for these users, we _do_ retain the history of user engagement with content and customer feedback has indicated that it’d be helpful to view all historical engagement data. If you don’t want these users included in this dashboard, you can remove them by disabling their accounts and making use of the “Account Disabled?” filter.

In light of risk factors identified during testing, the reinstatement of the Last Active Date field will not occur in today's release. Our team is actively addressing these factors to ensure robust reporting functionality and prevent any disruptions to data tables. We anticipate reintroducing the field as soon as possible in the second quarter (Q2) and will provide an update when we have a more specific date.

Thank you for your understanding and patience as we work to deliver a reliable and effective solution.

• MS Teams: can't add meeting recurrences when adding a new session

In March, we will release an update to reinstate the population of the Last Active field in reporting. This update will reinstate the field everywhere the data point gets updated, based on the below methodology:

We have ongoing work to improve how our platform tracks Active Users including the clarification of the definition across reports and possible deprecation of tertiary data points such as Learner Facts Timestamp. We plan to share timelines of updates soon.

• Learners actively in content receive "Your session will be timing out in 2 minutes" while watching videos.
• Improved the user experience when uploading SCORM files to ensure users do not forget to save their changes.
• Prevent Data dashboards from being accessed by Instructor and Customer Service roles.
• Prevent the empty reports library page from being accessed by Instructor and Customer Service roles

Get ready to elevate your event management game to a whole new level with our upcoming feature release: The New Events Manager!

Our new Events Manager is your one-stop-shop for all things event-related, making scheduling and managing sessions a breeze.

Here's a sneak peek at what you can expect:

📅 Calendar Bliss: Easily navigate through upcoming events by day, week, or month. No more endless scrolling! With our intuitive calendar view, you'll have all your sessions and meetings laid out.

🔍 Quick Glance Details: Need to know the nitty-gritty details of a session in a flash? Our Events Manager lets you view session and meeting details at a glance, so you can stay in the loop without breaking a sweat.

💡 Resource Availability: Whether you're eyeing an ILT location or a Webinar account, new filters help you find resource availability effortlessly, ensuring smooth planning for future events.

🚀 All-in-One Convenience: Launch webinars, access course materials, view admin resources, and even take attendance—all from a single, centralized hub. 

Starting on release day, all events including webinars (VILT) and in-person events (ILT) will be in their own list, separate from other content types. This includes events with pre and post learning enabled. Webinar Provider connections will be located under Events > Settings.

Frequently Asked Questions

Will my custom roles have access to the event list and calendar?

Yes, any main site and panorama role with access to the course list will also have access to the event list. The calendar view will be available for main site roles only. Main Site Admins will have access to all events, but other roles may only be able to see specific events which they have access to.

What is the impact of the events release for panorama?

In panorama, courses and events will be split out into two different areas of the navigation (like main site). In panorama, an events list displays but there will be no access to a calendar view.

Can we filter by Instructor on the events list and calendar?

Yes, in Q2 we will be adding an Instructor filter on the events list and calendar, in order to see the schedule for any instructor.

Coming Soon: March 27th

Get ready to revolutionize the way you plan and execute events. Stay tuned for the release of our new Events Manager, coming soon to make your event management dreams a reality!

Thought Industries' partner Webex has adjusted their APIs, which has required an update to our integration configuration. If you'd like to learn more about Webex's changes, you can read about it here: Webex API Deprecation Announcement.

Customer action is required prior to March 31, 2024 to ensure Webex connections are valid and virtual trainings/meetings will work properly moving forward.

Action Steps

If you intend to use some/all of the currently connected accounts showing in the "Webex Trainings" section for existing Webex Meetings, the following is required:

1. Reach out to your Account Team to enable the migration path. If you are unsure who to contact, you can email success@thoughtindustries.com.
2. Once enabled, login to your Thought Industries Admin Interface.
3. Navigate to Courses > Settings > Webinar Providers > Webex Training Accounts.
4. Locate the accounts in the Webex Training Accounts area that you wish to utilize for Webex Meetings.
   For those accounts only: click the up arrow icon to move existing Webex connections. Click Yes to confirm, then Reconnect.
   
5. You will be redirected to Webex login screen to complete the external steps to reconnect.

If you intend to use a currently connected account for BOTH Webex Trainings and Meetings:

Please reach out to your Account Team or email success@thoughtindustries.com.

• Discepancy between the grid and calendar views when displaying "Join Waitlist" button.
• Course Content is not listed in the CAM Text and Images Items Location's lists if these Items were inserted in the Text Blocks of the Scorm and xAPI pages.
• Unable to preview a survey page when the "Survey is manually graded" option is selected.
• When a course is deleted, it does not get removed from the purchasable content list in panoramas where it was provisioned.